Your Privacy Matters — The fn77 Privacy Policy

1 Who We Are

1.1 fn77 is an online casino and sports betting platform operating at https://fn77.io. fn77 serves players across Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

1.2 For the purposes of this Privacy Policy, fn77 is the data controller in respect of the personal data you provide when registering, depositing, playing, or interacting with the fn77 platform in any capacity.

1.3 If you have any questions or concerns about how fn77 processes your personal data, please contact our Data Protection team at [email protected]. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

2 Data We Collect

2.1 fn77 collects personal data through a number of channels: directly from you when you register an account, make a deposit, place a wager, contact support, or interact with the platform; automatically through technical systems when you browse the fn77 website; and from third-party verification and payment partners where necessary.

2.2 Registration & Identity Data

When you create an fn77 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Residential address (including city, district, and postal code)
• Mobile phone number
• Email address
• Username and encrypted password
• National Identity Card (NID) number or passport number (collected during KYC verification)

2.3 Financial & Transaction Data

To process deposits and withdrawals, fn77 collects:

• Mobile financial service account details (bKash number, Nagad number, Rocket number, Upay number)
• Bank account details where bank transfer is used (e.g., Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT / ৳)
• Account balance history and wagering activity

2.4 KYC & Verification Documents

As part of our identity verification process, fn77 may request and retain copies of:

• National Identity Card (NID) — front and back
• Passport (photo page)
• Birth certificate
• Proof of address (utility bill, bank statement dated within the last three months)
• Selfie photograph for liveness verification

2.5 Technical & Usage Data

When you access fn77, our systems automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and click-path data
• Game sessions played, bet amounts, and outcomes
• Cookie identifiers (see Section 6)
• Referral source (how you arrived at fn77)

2.6 Communication Data

When you contact fn77 support via email, live chat, or any other channel, we retain a record of that communication, including the content of messages, timestamps, and your contact details, for the purposes of resolving your query and improving our customer service.

3 How We Use Your Data

3.1 fn77 uses the personal data it collects for the following purposes:

3.2 fn77 will not use your personal data for any purpose not described in this Privacy Policy without first obtaining your explicit consent, unless required to do so by applicable law.

4 Legal Basis for Processing

4.1 fn77 processes personal data under the following legal bases:

• Contract Performance: Processing is necessary to fulfil our contractual obligations to you — including maintaining your account, processing transactions, and delivering the gaming services you have requested.
• Legal Obligation: Processing is required for fn77 to comply with applicable legal obligations, including Know Your Customer (KYC) requirements, anti-money-laundering checks, age verification, and record-keeping obligations.
• Legitimate Interest: Processing is necessary for fn77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the player experience — provided those interests are not overridden by your rights and interests.
• Consent: Where fn77 relies on your consent (for example, to send you promotional emails or SMS messages), you may withdraw that consent at any time by contacting [email protected] or using the communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

5.1 fn77 does not sell, rent, or trade your personal data to any third party. We share your data only where necessary and only with the following categories of recipients:

5.2 Payment Service Providers

To process deposits and withdrawals, fn77 shares relevant transaction data with mobile financial service providers including bKash, Nagad, Rocket, and Upay, and with banking partners including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers process your data under their own privacy policies and are bound by contractual data protection obligations with fn77.

5.3 Game Content Providers

fn77 integrates games from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, and Ezugi. These providers may receive session identifiers and game-related data necessary to deliver their games within the fn77 platform. No personally identifiable registration data is shared with game providers beyond what is technically required to authenticate your game session.

5.4 Identity Verification Providers

fn77 uses third-party KYC and identity verification technology partners to assist in verifying player identities and ages. These partners process identity document images and biometric data (selfie photographs) solely for the purpose of verification and are contractually prohibited from using that data for any other purpose.

5.5 Legal & Regulatory Authorities

fn77 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or in response to a valid legal process. fn77 will notify you of such disclosure where permitted by law.

5.6 Business Transfers

In the event that fn77 undergoes a merger, acquisition, or transfer of assets, your personal data may be transferred to the successor entity. fn77 will provide reasonable advance notice of any such transfer and the privacy protections that will apply to your data following the transfer.

6 Cookies & Tracking Technologies

6.1 fn77 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by your browser when you visit fn77. Cookies allow fn77 to recognise your device, maintain your session, remember your preferences, and analyse how you use the platform.

6.2 Types of Cookies Used by fn77

• Strictly Necessary Cookies: These cookies are essential to the operation of fn77 and cannot be disabled. They include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cookies do not collect personal data for marketing purposes.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and game history — so that fn77 can provide a more personalised experience. These cookies may persist beyond a single session.
• Analytics Cookies: fn77 uses analytics cookies to understand how players use the platform — including which pages are visited most frequently, how long sessions last, and where players encounter technical issues. This data is aggregated and anonymised and is used solely to improve fn77's platform and services.
• Fraud Prevention Cookies: These cookies collect device fingerprint information to help fn77 detect and prevent fraudulent activity, including the creation of multiple accounts, unauthorised access attempts, and bot activity.

6.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of fn77 and may prevent you from accessing some features of the platform. Strictly necessary cookies cannot be disabled without preventing access to fn77 entirely.

7 Data Retention

7.1 fn77 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable law, whichever is longer.

7.2 Following the expiry of the applicable retention period, fn77 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

8 Data Security

8.1 fn77 takes the security of your personal data seriously and implements the following technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and fn77's servers is encrypted using industry-standard 256-bit SSL/TLS technology.
• Encrypted Data Storage: Personal data and financial records stored on fn77's servers are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within fn77 is restricted on a strict need-to-know basis. All staff with access to personal data receive regular data protection training.
• Two-Factor Authentication: fn77 offers two-factor authentication (2FA) for player accounts and enforces 2FA for all internal administrative access to systems containing personal data.
• Regular Security Audits: fn77 conducts regular penetration tests and security audits of its platform infrastructure to identify and remediate potential vulnerabilities.
• Incident Response: fn77 maintains a data breach incident response plan. In the event of a confirmed data breach affecting your personal data, fn77 will notify you without undue delay and will take all reasonable steps to limit the impact of the breach.

8.2 While fn77 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that you access fn77 from a secure device and network. Contact [email protected] immediately if you suspect any unauthorised access to your account.

9 Your Rights

9.1 As a data subject, you have the following rights in respect of the personal data fn77 holds about you. To exercise any of these rights, please contact [email protected] with your full name, registered email address, and a description of your request. fn77 will respond within thirty (30) days.

• Right of Access: You have the right to request a copy of all personal data fn77 holds about you, along with information about how that data is being used.
• Right to Rectification: You have the right to request that fn77 correct any inaccurate or incomplete personal data we hold about you. You may also update certain personal details directly in your fn77 account settings.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that fn77 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. This right is subject to legal retention obligations — for example, fn77 is required to retain certain financial and KYC records for a minimum period by law, and deletion requests cannot override those obligations.
• Right to Restriction: You have the right to request that fn77 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being verified, or where you have objected to processing.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to fn77 in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to fn77's processing of your personal data where that processing is based on legitimate interest, including for direct marketing purposes. fn77 will cease processing your data for direct marketing immediately upon receiving a valid objection.
• Right to Withdraw Consent: Where fn77 relies on your consent to process personal data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children & Minors

10.1 fn77 is strictly for adults aged 21 years and above. fn77 does not knowingly collect personal data from any person under the age of 21. The fn77 platform is not directed at or intended for use by persons under 21 years of age.

10.2 If fn77 discovers that it has collected personal data from a person under the age of 21, that account will be closed immediately, all associated data will be deleted (except where legal retention obligations apply), and any deposits will be returned to the source payment method.

10.3 Parents and guardians are responsible for monitoring the online activity of persons in their care. If you believe that a person under the age of 21 in your household has registered on fn77, please contact [email protected] immediately so that fn77 can take appropriate action.

11 Third-Party Links

11.1 The fn77 website may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). fn77 is not responsible for the privacy practices of these third parties and does not control how they collect or use data.

11.2 fn77 recommends that you review the privacy policies of any third-party services you interact with in connection with your fn77 account, particularly the mobile financial service providers you use to make deposits and withdrawals.

12 Changes to This Privacy Policy

12.1 fn77 reserves the right to update or amend this Privacy Policy at any time. The most current version of this Privacy Policy is always available at https://fn77.io/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.

12.2 Where changes to this Privacy Policy are material — for example, where fn77 begins processing personal data for a new purpose or shares data with a new category of third party — fn77 will use reasonable efforts to notify registered players via their registered email address or via a notice displayed on the fn77 platform prior to those changes taking effect.

12.3 Your continued use of fn77 following the publication of an updated Privacy Policy constitutes your acceptance of that updated Policy. If you do not agree with any changes to this Privacy Policy, you should close your fn77 account and cease using the platform.

13 Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or fn77's handling of your personal data, please contact our support team using the details below:

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Time Zone: Bangladesh Standard Time (BST, UTC+6)
• Platform: https://fn77.io

13.2 This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions.